About the business

Where are you based?

We are based in the UK, just south of London. Get more info in the about us section

Where do you ship?

We ship to most countries! You can find our shipping rates on the shopping cart page

What payment methods do you accept?

We currently accept card payments via all major bank and credit card providors. For larger orders, we can also arrange IBAN/BACs payments

Will I have to pay customs on my orders?

Inside EC (EU): No you will not have to.

Outside the EC: It is down to each country, and how much you buy.

Most countries have a threshold that you are allowed to import before duties are added.

These duties must be paid for by you, and are not covered by our postage rates or included in the price.

What is your returns policy?

You can find our return policy here

What warranty do I get?

You get a 1 year fair-usage policy.

Are you selling on Amazon or Ebay?

Yes we do - we have 5 shops in Europe (UK, France, Germany, Italy and Spain)

Do you speak english... deutsch, français, italiano, espagnol ?

vyes, ja, oui, sì, sí

Do you offer multiple item discounts?

We certainly do! Please contact us below to ask about discount rates.

Do you have an affiliate program?

We do! Please go here to find out more: https://www.steampunkjunkies.com/affiliates/

About the products

Where can I read reviews about your products ?

There are hundreds of reviews on our Amazon and Ebay marketplaces as well as some videos on popular websites like Steampunk Tendencies and on YouTube. Check them out !

You can also watch the video of one of our most happy customer here

Cryptex USB key : Who invented the cryptex ?

The Cryptex is a special container which has a mechanical combination lock (rotating rings with letters or digits), which people used hundreds of years ago to keep secrets. Inside the cylinder, there's a container, where you can keep a piece of paper with secret data.

Today it's better to use a USB flash drive for data storage.

Cryptex USB flash drive was engineered in accordance with original sketches of Leonardo Da Vinci.

Cryptex USB key : Can I change the code ?

The code is provided, it can't be set, and it's recommended you make a note of the code before getting rid of the little code sticker on the unit.

Cryptex USB key : How many combinations are possible ?

Keep your Little Secrets Safe – If someone steals it, this device has 100,000 possible combinations to try. That should keep them busy for a while!

Round Cryptex USB key : How to open it ?

Enter the provided code by aligning the cogs in the right directions, and the magic happens. Your USB will come out of the device, ready to be used. Please be sure to line up the GREY arrow (not the white one), as it will only work when those are lined up correctly

Powerbank : Why is it for ?

We've all been there. You're out and about, and your phone is about to die on you! ARGH!

Fear not! With this classy portable powerpack, you will never run out of “juice” again.

With a 3000mAh battery, that's enough to give either a full charge on most phones or a decent partial charge on a tablet.

It's also nice and small, so will fit comfortably in your pocket or bag.

Powerbank : Are adaptors provided ?

YES! Multiple adaptors are provided

It comes with a 3-in-1 cable with Micro-USB, iPhone Lightning and USB-C connectors – so its sure to work on your device.

Power cable : What is special about it ?

Are you bored of bog standard black / white / grey charging cables? Well, now you can stand out from the crowd!

This beautifully crafted USB cable will work with both Android and iOS.

You can use it to do data transfer with Android devices (but not yet iOS devices I'm afraid)

Anything else we can do for you ?

If you have a question about this product, including discounts for bulk purchases, please complete the form below. We need a valid email address so we can reply to you.